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Free Delivery: When your consumption exceeds $600, we offer free delivery services for orders from over 200 countries/regions, but due to certain reasons, some regions may not be able to deliver.

Express transportation: We cooperate with multiple express delivery companies such as DHL/UPS/FedEx.

Transportation location: Our main delivery and return addresses are located in Shenzhen, China. However, there will soon be an overseas shipping location.

ETA (estimated time of arrival): Processing the order takes 1 to 3 working days. Usually, packages take 3 to 45 working days to be delivered, depending on where you live.

Order tracking: You can check the http://track.4px.com/#/ Use the tracking number we sent you to track delivery information.

Due to the progress of the transportation company, tracking information may not be updated in a timely manner. As long as the package can be tracked in the system, it is still in processing. In addition, after the package arrives in your country, it will be sent to the third-party logistics company, which will update the logistics information. When you find that the logistics information is lost, you can try to contact your local customs or post office.

Delay: Holidays may cause transportation delays. We strive to meet the needs of our customers, but due to the impact and uncertainty caused by COVID-19, your package may be delayed in arrival. We will ensure the delivery of your order and please be patient. We greatly appreciate your understanding. If you have any questions, please contact service01@mecoolonline.com Obtain a quote. Thank you for your support.


After the package is shipped, the address cannot be changed or the order cannot be cancelled.

Please ensure that the delivery address, postal code, and phone number are accurate when placing an order. If the package is lost or undelivered due to incomplete address provided by the customer or other personal reasons, we will not return any items.

PS: Please note that as the prices on the website do not include taxes, buyers should pay taxes (if any).